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Happy New Year Everybody. Let's hope 2009 is an improvement on 2008, at least.
Meanwhile, back on the boiler front...
We phoned the emergency number taped to the boiler. No problem, said the nice friendly lady on the phone. We have good coverage in your area, there should be someone out to you within a couple of hours. "Yay!" we cried, muted somewhat by the £129 per hour plus VAT and materials they were planning to charge us for the privilege of having the company of their engineer on New Year's Day. Then the depot rang us back and told us there was no-one available until Monday. NIce Cheeful Lady had been either Greatly Mistaken or Lying Through Her Nice Cheerful Teeth. Bah.
So Rob visited the British Gas website where they proclaim that they will come and mend your boiler for a flat fee of £168. Under the circumstances this looked reasonably attractive so we phoned them. The gentleman on the phone said they don't do that offer any more (so why is it still on the website then? Bah.) but we could sign up and pay £2 a month and £127 call out fee and someone would come and fix the boiler tomorrow afternoon. Since there were icicles beginning to form on our noses at this point we have accepted this kind offer, and will be waiting in between 12 and 6 tomorrow for the nice lady or gentleman to come and give us some heating back.
In the meantime, we at least have one oil-filled radiator, so we shouldn't freeze entirely.
In order to better appreciate the warmth we do have, we went out for a walk in the frost. Pictures will follow shortly, if I can make LJ behave sufficiently.
Meanwhile, back on the boiler front...
We phoned the emergency number taped to the boiler. No problem, said the nice friendly lady on the phone. We have good coverage in your area, there should be someone out to you within a couple of hours. "Yay!" we cried, muted somewhat by the £129 per hour plus VAT and materials they were planning to charge us for the privilege of having the company of their engineer on New Year's Day. Then the depot rang us back and told us there was no-one available until Monday. NIce Cheeful Lady had been either Greatly Mistaken or Lying Through Her Nice Cheerful Teeth. Bah.
So Rob visited the British Gas website where they proclaim that they will come and mend your boiler for a flat fee of £168. Under the circumstances this looked reasonably attractive so we phoned them. The gentleman on the phone said they don't do that offer any more (so why is it still on the website then? Bah.) but we could sign up and pay £2 a month and £127 call out fee and someone would come and fix the boiler tomorrow afternoon. Since there were icicles beginning to form on our noses at this point we have accepted this kind offer, and will be waiting in between 12 and 6 tomorrow for the nice lady or gentleman to come and give us some heating back.
In the meantime, we at least have one oil-filled radiator, so we shouldn't freeze entirely.
In order to better appreciate the warmth we do have, we went out for a walk in the frost. Pictures will follow shortly, if I can make LJ behave sufficiently.
cold
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