So, our business account.
It's in Rob's name, as he's the sole trader, but I deal with the daily minutiae and sign the cheques.
Today I called them with a query, and they told me my name's not on the account and they can't tell me anything.
Well if my name's not on the account it's because they've bloody taken it off - I've had a password for bloody years that lets me access the information by phone.
Buggrem sideways wivva cactus. Grump.
I have logged in online and sent them a message to express my displeasedness. Bah. Bah, I say!
(Yes, I know, security is important, but I had a security password so they'd know I was authorised - if they wanted to change that, they could have had the sense to contact me about it instead of randomly removing my name from the damned account.)
It's in Rob's name, as he's the sole trader, but I deal with the daily minutiae and sign the cheques.
Today I called them with a query, and they told me my name's not on the account and they can't tell me anything.
Well if my name's not on the account it's because they've bloody taken it off - I've had a password for bloody years that lets me access the information by phone.
Buggrem sideways wivva cactus. Grump.
I have logged in online and sent them a message to express my displeasedness. Bah. Bah, I say!
(Yes, I know, security is important, but I had a security password so they'd know I was authorised - if they wanted to change that, they could have had the sense to contact me about it instead of randomly removing my name from the damned account.)