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Waited in all day for a DHL delivery yesterday. The website indicated it was at the depot but not that it was out for delivery at the point when I left to go and collect Rob from work.
When we got back - yes, you guessed it, DHL card through the door.
Rob checked the website and it marked the parcel as going out of the depot at 15.41 and delivery attempt at 15.49. Not exactly a lot of notice, even if I’d been peering at the website at the time.
To add to the fun, the time written on the card was 15.38, so apparently the driver broke the light barrier and arrived here three minutes before leaving the depot. Neat trick.
And then they sent me a notification that they were on their way….an hour after the delivery attempt.
I am Not Impressed.
It might actually be quicker to go and collect it from the depot, which is at the airport a few miles away, except that if I do that, I need 2 pieces of ID for Rob, 2 more for me *and* a letter from Rob giving me authority to collect his parcel. Which I suppose is a good thing from a security standpoint, but still a pain in the bum to organise.
When we got back - yes, you guessed it, DHL card through the door.
Rob checked the website and it marked the parcel as going out of the depot at 15.41 and delivery attempt at 15.49. Not exactly a lot of notice, even if I’d been peering at the website at the time.
To add to the fun, the time written on the card was 15.38, so apparently the driver broke the light barrier and arrived here three minutes before leaving the depot. Neat trick.
And then they sent me a notification that they were on their way….an hour after the delivery attempt.
I am Not Impressed.
It might actually be quicker to go and collect it from the depot, which is at the airport a few miles away, except that if I do that, I need 2 pieces of ID for Rob, 2 more for me *and* a letter from Rob giving me authority to collect his parcel. Which I suppose is a good thing from a security standpoint, but still a pain in the bum to organise.
aggravated